Your Privacy is Important to Us
INFORMATION WE COLLECT
What Types of Information Do We Collect?
When Do We Collect Personal Information
We collect Personal Information when you provide, post or upload it to us or one of our Properties, such as, without limitation, when you fill out a form, post a comment or subscribe to a newspaper.
Using log-ins, cookies, device information and internet protocol (“IP”) addresses, we identify you and log usage data when you visit our Properties, such as when you view or click on content or ads, perform a search, install or update one of our mobile apps, or share articles.
Why Do We Collect Personal Information and How Do We Use It?
We identify the purposes for which we may collect, use and disclose your Personal Information at the time that you provide such information to us. Consent is also secured when we collect your Personal Information, except where permitted or required by law.
We may use your Personal Information to:
The manner in which we use your Personal Information will depend on which products you use or Properties you visit, how you use those products and the choices you make in your settings. With the assistance of automated systems and using digital inferences, we use the data that we collect to personalize our Properties so that they can be more relevant and useful to you.
EXAMPLES OF TYPES OF INFORMATION COLLECTED, STORED AND USED
Registrant and Subscriber Information
We collect contact information to communicate or deliver products and services.
INFORMATION COMMONLY COLLECTED
SAMPLE USES OF COLLECTED INFORMATION
Billing and Credit Card Information
Collecting billing information for payment of purchases of Run Vancouver Holdings’s products and services.
Billing and credit card information is subject to our Terms of Service. You are responsible for supplying and maintaining accurate information for your account, paying all fees owed, and reasonably managing the security of your account (including any applicable login and password information). Should you fail to meet these obligations, Run Vancouver Holdings may, in its discretion, suspend or terminate your account and refuse future use of our products and services.
Contests, Sweepstakes and Special Offers
Contact information collected to determine eligibility for, and participation in, any products and services, including delivery of any awards or rewards.
Run Vancouver Holdings may occasionally collect personal opinions or responses from you when you participate in sweepstakes, contests or special offers, which information may be shared with a third party, in an anonymized or aggregated fashion. We will notify you, in a clear manner, at the time of collection, if this information will be shared.
No purchase is necessary for participation in any of our contests.
Reader Surveys, Reader Panels and Market Research
Collection of Personal Information for voluntary participation in surveys conducted by or via Run Vancouver Holdings.
Data is collected by Run Vancouver Holdings on the phone or by mail, email, the Internet or in person. Non-Personal Information collected in this manner may be shared with advertisers and partners.
Contact information and recordings to better assist you when you request help from our customer support service.
When you consent to our collection, we collect information about your current and past locations to provide you with location-related Customized Experiences and for advertising purposes.
Some of our Properties deliver content based on your current or historical location, if you choose to enable sharing of your location data with Run Vancouver Holdings. We store that information both locally on your device and on our servers. If you do not enable location sharing, the Property will not share this information with us and we will not collect or store your current or historical information. We also collect Non-Personal Information of location information that does not request your consent before collection.
USE OF TECHNOLOGY
How Does Our Technology Monitor Our Properties?
Run Vancouver Holdings’s Properties may place technologies (typically small data files) such as “cookies”, “web beacons”, “tags and scripts”, and local storage objects (“LSOs”) such as HTML5, that websites or applications commonly write to your computer or device and contain information that can help identify you each time you visit one of our Properties. Run Vancouver Holdings uses these technologies to measure website and application activity and traffic patterns, to log your activity, to develop analytics, and to store your reading and behaviour history. If and to the extent that we share any of this information with third-party vendors and advertising networks to deliver advertisements on our Properties, it is shared as Non-Personal Information. Third parties may also place and access these or similar technologies on your devices for the purpose of delivering Customized Experiences such as advertisements directed at your interests. Run Vancouver Holdings does not have access to, nor control over, the use of tracking technologies by such third parties. As such, the placement of these third-party technologies on your computer or devices is subject to the terms, conditions and policies of such third-party vendors and advertising networks. You may choose to set your computer or device to reject these technologies. However, some features available on our Properties may rely on these technologies, and any rejection of the same may impact your ability to use features on our Properties.
Collection and Use of Usage Information
From time to time, we collect certain usage information from our servers that relates to the use of our Properties. We use this information for statistical analysis and to improve our Properties, for example, by enhancing pages or features that are visited frequently. On occasion, we may share this information with our affiliates or other third party vendors or service providers to provide them with an indication of the amount of interest in our Properties for advertising purposes and to help us plan for technical improvements.
To Whom Do We Disclose Personal Information?
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith reasons to believe that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Properties (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of our Users, personnel, or others. We attempt to notify Users about legal demands for their Personal Information when appropriate, in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
How do we retain and safeguard your personal information?
We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, and unauthorized access, disclosure, copying, use or modification.
We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any Personal Information that you send us. There is no guarantee that Personal Information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We process data both inside and outside of Canada and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country.
We will only collect and process Personal Information about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you and “legitimate interests”.
How can you access your personal information?
We will make available to you any Personal Information that we have collected, used or disclosed upon your written request. This includes data that you or others provide to us and data generated or inferred from your use of our Properties. We will attempt to respond to your written request within thirty (30) days. We will advise you in writing if we cannot meet your request within this time limit.
We provide many choices about the collection, use and sharing of your Personal Information, from deleting or correcting data you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer you settings to control and manage the Personal Information that we have about you.
For Personal Information that we have about you:
We retain your Personal Information even after you have closed your account or terminate a subscription, if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us.