Race FAQs

Have a question?

We are here to help!  But first, your question may have already been answered! Check our FAQs below for answers to common topics.

Not sure how to use the FAQ page?

There are several ways you can find the answer to your question!

  1. Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
  2. Use the sections – Pre-Race Questions, Sun Run Fair Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!


What is the date of the next Vancouver Sun Run?

The in-person event is on April 16, 2023. The 10k starts 9 AM at Burrard & Georgia, while the Shaw Mini Sun Run 2.5K starts 8 AM at Pacific Blvd, just outside of BC Place.

The virtual race can be done anywhere that is convenient for you on April 14-16, 2023.

How can I register?

Registration will open on November 1, 2022.

How do I know if I’m registered?

You’ll receive an email message confirming your registration. If you did not receive an email, please email info@vancouversunrun.com

Do I have to register?

YES! NO RACE BIB, NO ACCESS TO THE COURSE – a valid race bib is mandatory to gain access to our race course, if you are not displaying a valid race bib you will be removed from the event.

Virtual participants will not receive their race shirt without a complete and paid registration.

Can I get a refund or transfer my entry if I am no longer able to participate?

Our policy states RACE ENTRY IS NON-REFUNDABLE AND NON-TRANSFERABLE UNDER ANY CIRCUMSTANCES. This is part of the race policy acknowledged during registration. Our event is so large (third largest in North America!) that we must download information to process the race bibs and shirts early to get them in time for race day.

What is the closing date for race registration?

there are different deadlines for categories so please see Entry Fees and Deadlines for the various dates.

What is included with my entry fee?

● Souvenir technical shirt and Race Bib with Timing Tag for 10K runners
● Teams will have team name/logo on the back of the technical shirt
● Cotton shirt for youths in the Shaw Mini Sun Run 2.5K
● Water Stations and live entertainment along the course
● Post-race party at BC Place

● Souvenir technical shirt and Race Bib
● Teams will have team name/logo on the back of the technical shirt
● Mailing Fee included in pricing

Are strollers allowed on the in-person course?

YES, Strollers are most welcome at both our Shaw Mini Sun Run 2.5K and 10K route.  Children in the stroller do not require a race bib as long as they stay in the stroller during the race. Participants with a stroller MUST REGISTER for the 10K course in the 1:46 time category for the safety of the children and our other participants.

What does my entry fee pay for?

Your Vancouver Sun Run entry fee helps to pay for staging, organizational and administrative costs such as: technical shirts and screen printing; city costs including ambulance, traffic authority and police; medical supplies; fencing, stages, tents, radios, water station equipment; race bibs, pins, timing tags, race timing and data entry organization; online entry administration fees; venue rental; entertainment, signage and pageantry; fruit and bagels at the finish party; volunteer shirts, lunches and transportation; elite athlete prize money and hosting; production and printing of marketing material to raise awareness and inform the public, including eblasts, plus event management and marketing fees.


When and where is the Sun Run Fair?

The Vancouver Sun Run Fair & Race Package Pickup is located at BC Place, 777 Pacific Blvd. The entrance will be at street level during the following days and times:

Friday, April 14, 2023: 12 p.m. – 7 p.m.
Saturday, April 15, 2023: 10 a.m. – 5 p.m.

Race package pickup at the Sun Run Fair are for Individuals and Shaw Mini Sun Runners ONLY.

Team Members: Team Race Packages (technical shirts and race bibs with timing chip) will be delivered directly to Team Captains. Team Captains are responsible for distributing their member race packages.

What do I need to collect my bib and shirt at the Sun Run Fair?

Go online and look up your race bib number before going to the Vancouver Sun Run Fair. The Race Bib Lookup Tool will be available starting at 8am on Friday, April 14, 2023.

May I pick up a number and technical shirt for someone else?

Yes, provided the person’s entry has been pre-paid. You’ll need to know their race bib number which they can also look up online and share with you.

How do I ensure I have the correct timing tag?

Volunteers will help verify a match using special scanners at the Vancouver Sun Run Fair. As you go through the scanners, your name should appear on the screen. If they do not match, go to the Solutions Desk. Tags cannot be replaced or exchanged on race day.

How does the timing tag work?

The Vancouver Sun Run will be using the race result timing system. The timing device will be attached to the back of your race number.  Please do not remove it. Your event time is recorded as you cross the timing mats at the start and finish line. No timing device = no time. Your race number must be worn on the front of your shirt for the event. The timing device and race number is yours to keep as a souvenir after the event.


In-person registrants will pick up and verify your Bib Tag at Race Package Pick-up. Team members will pick-up from their team captain. Do not crumple your race number or damage the Bib Tag in any way. A crumpled/damaged Bib Tag will not work. Attach your race number to the front of your shirt prior to the race. It records the time it takes you to get from start to finish no matter where in the pack you begin.

Race Day (for everyone racing in-person):

You must wear the BibTag on your Race Number as provided or you will not be timed.

Ensure your Race Number is clearly visible; the Bib Tag will not work properly if it is covered by clothing. Make sure if you are wearing “throw away” clothing prior to the event,  that you remove it before crossing the timing mats at the start line. You must cross the timing mats at the start and finish lines to receive a finish time. No other timing method will be used.

Race Finish:

After crossing the finish line, you do not need to return your race number or Bib Tag! It is yours to keep as a souvenir.

The shirt does not fit me. Can I exchange size when I pick-up at the Fair?

Shirt sizes can only be exchanged AFTER the race and must be unworn. You must call the office on the Monday after race day to see if there are spares of your desired size. If there is you have to come into the office to exchange the shirt – exchanges in person only. All shirts must be exchanged by 3pm on the Tuesday after race day.


Can I register on race day?

There is no race day registration.

When do I get my race bib, technical shirt and timing tag?

Teams: your race package will be shipped directly to your Team Captain between April 11-13, 2023, so please make arrangements with them directly. 

Individual 10K and Shaw Mini Sun Run 2.5K: you must pick up at the Vancouver Sun Run Fair @ BC Place (see details in Sun Run Fair FAQ section).

Can I pick up my shirt and race number (for the in-person race) on Race Day (April 16, 2023)?

Yes, only if you are pre-registered out-of-town entrant. An out-of-town entrant includes anyone who must pay long distance charges to call Vancouver from home. For special arrangements contact our office for more information. Race day package pick-up is located at the Hyatt Regency Vancouver 2nd level, between 6:30 am and 8:00 am.

Can I get another timing tag on race day if I forget mine at home?

No. There will be no tag exchanges or replacements made on race morning.

No Tag = No Results.

How do I get to the Start?

Best to take Skytrain into Downtown Vancouver. Burrard or Granville stations are best. Please check with transit for their most up to date information/schedules closer to event day.

Is there Gear Check?

No, unfortunately due to resources we’re unable to provide Gear Check.

What is the best way to get to and from the race?

By all means, use public transit! For race day transit information, please call TransLink at (604) 953-3333. Visit Translink’s official website for more details — click here.   Aquabus Ferries is offering frequent sailings on Sun Run morning. For more details visit www.aquabus.com or call 604-689-5858.

What time do the roads start closing?

The roads start closing at 5:30 a.m. Road Closure schedule will be posted on our website under ‘EVENT INFO’ a couple of weeks before race day.

Is there parking at the start or finish zone?

The best option is to park near the finish area at B.C. Place Stadium. There’s some free street parking and a number of pay parking lots. But beware of street closures, which start at 5:00am in the start and finish zones. Leave plenty of time to reach your destination. Road Closure schedule will be posted on our website under ‘EVENT INFO’ a couple of weeks before race day.

What do I do with the timing tag after the run?

You can take the tag home with you! The tags are DISPOSABLE and there is no need to return your tag at the finish line.

Can I switch tags with another participant?

No. Tags are individually coded and non-transferable. Please do not switch tags or allow another participant to run with your tag.

What is a Wave Start?

Entrants of similar ability are grouped in different time zones and start the race in a series of short timed intervals. Participants are assigned a time zone based on their estimated finish time. You can see the Start Line Map here.

I need to change my Bib Color or Corral, how do I do that?

To upgrade to a faster corral, please see “Solutions Desk” at the Sun Run Fair. You’ll need to bring in your race bib to do the exchange. To drop back in starting categories, you can just show up at any corrals behind your original one. Team members who would like to upgrade their race bib must go to the Sun Run Fair.

How do I start in the same zone as my friend?

To start in the same zone, you both must select the same estimated finish time on your entry forms. If you are different levels of ability, you must choose the zone appropriate for the slower runner. If one of you wants to upgrade to the faster time/corral, that person must go to the Solutions Desk at the Sun Run Fair.


Where can I find my results?

All results can be found in The Vancouver Sun following the race. Details on the website will be shared closer to race week.

My results were wrong or I need some info corrected, how do I do that?

You may contact our timing company, SportStats at CorrectionsWest@sportstats.one directly.

I was in the Mini Sun Run but I couldn’t find my time?

The Mini Sun Run is not an officially timed race.

How do I get my photos / where do I get my photos after the race?

You can visit Marathon Photos Live to see/order your photos. This service is offered to 10K participants and the Shaw Mini Sun Run 2.5K and will be available after the race.

What if I can’t/couldn’t make the in-person race?

The race is non-refundable and non-transferable; however you can send someone else to pick-up your race package (shirt & bib) so you can keep them as a souvenir. This must be done during Sun Run Fair times. Packages not picked-up at all are forfeited. Race Bibs are destroyed and shirts are donated to charity.

Can I switch my race shirt to a different size?

Shirt sizes can only be exchanged AFTER the race and must be unworn. You must call the office on the Monday after race day to see if there are spares of your desired size. If there is you have to come into the office to exchange the shirt – exchanges in person only. All shirts must be exchanged by 3pm on the Tuesday after race day.

How do I know if I’ve won my age category?

When you check your race results, you will see how you place within your age category. Please note placement verification can take a day or two so check the list again a few days later to allow any time corrections. If you won your age category, you will receive a medal within 2-3 weeks after the race.

Is there lost & found?

You can contact the BC Place Lost & Found on race day or email info@vancouversunrun.com the day after race day.


What and when is the Virtual Experience?

Virtual Experience means you can run the race wherever convenient for you, such as your local neighborhood or local park. You can run anytime between April 14-16, 2023.

When does the Virtual Experience registration close?

Registration closes on March 31, 2023.

When will I receive my Race Package?

You’ll receive your Virtual Experience Race Package by April 14, 2022.

I’m registered for Virtual but now want to run the in-person race instead, what should I do?

You will have to pay the price difference and you must contact the office before March 31, 2023 at info@vancouversunrun.com

Still have a question?

Send us an email at: info@vancouversunrun.com